Track member usage, manage guest visits, and keep your space secure and professional.
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Running a coworking space means managing a constant flow of people: members coming and going throughout the day, guests visiting for meetings, day-pass users trying out the space, delivery drivers, and everyone in between. You want to maintain an open, welcoming atmosphere—that's the whole point of coworking. But you also need to know who's in your building.
Most coworking operators cobble together solutions. Maybe members swipe key cards, but that doesn't capture guests. Maybe there's a sign-in sheet at reception, but nobody fills it out consistently. Maybe you just... hope everyone who's supposed to be there belongs there. None of these approaches give you actual visibility into who's using your space and when.
Clerkcat brings clarity to the chaos. A tablet at your entrance captures check-ins for everyone: members, guests, day-pass users. Members tap their name and they're in—takes two seconds. Guests enter who they're visiting, and their host member gets notified. Day-pass purchasers provide their contact info for follow-up.
The analytics tell you things you couldn't see before. Which members actually use the space regularly? (Hint: probably not everyone paying for unlimited access.) Who's close to churning based on declining visit frequency? Which days and times are busiest? This data helps you optimize staffing, plan events, and understand what's really happening in your space.
Guest policies are suddenly enforceable. When you can see that a member has brought twelve different "guests" this month, you can have a conversation about upgrading their membership. When someone claims to be a member's guest but that member has never checked in, you know something's off.
For spaces with after-hours access, Clerkcat maintains a security log. You know who was in the building at 11pm last Tuesday. You know when they left. You have the record if anything goes wrong.
Whether you run a single location or a network of spaces, Clerkcat adapts to your model. Each location tracks its own data, but you can see patterns across your entire portfolio.
These are the challenges we hear about from coworking spaces every day.
Key cards track when members swipe in, maybe. But what about guests? Day-pass users? People who tailgate through the door? You have a vague sense but no real visibility.
Your terms say members can bring two guests per month. But who's tracking that? Members bringing in entire teams "as guests" happens more than you'd like.
A member who visited twenty times last month and twice this month is probably not renewing. But without check-in data, you only find out when they cancel.
Members can access the space 24/7, but you have no idea who was there at 2am. That's fine until something goes missing or someone complains about noise.
See who's actually using your space, when it's busiest, and which members are most engaged. Make decisions based on data, not guesses.
Identify members at risk of churning before they cancel. Convert day-pass visitors to members with proper follow-up.
Know instantly when a guest arrives and who they're visiting. Enforce guest policies without awkward confrontations.
Track usage across all your spaces. See which locations are thriving and which need attention.
Track which members use the space and how often. Identify your most active members and spot those who might be churning.
Let members bring guests while maintaining visibility. Track guest visits per member for policy enforcement.
Handle drop-in visitors purchasing day passes. Collect their information and track usage.
Know who's in the building during extended hours. Maintain security without limiting member access.
Customize your check-in form with fields that matter to your coworking space. Here are some examples:
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