Track member check-ins, manage guest passes, and understand peak usage times.
No credit card required • 14-day free trial
Every gym owner knows the frustration: members pay monthly but visit sporadically. Guest pass visitors try the facility once and disappear. Group fitness classes are either overcrowded or underwhelming. And you're making decisions about staffing and hours based on gut feeling rather than data.
The problem isn't that your gym management software doesn't track things—it probably tracks too many things. But the check-in experience matters. When members have to scan a tiny barcode or wait for a slow scanner, it creates friction. When guest pass users have to fill out a clipboard while other members walk past, they feel like second-class visitors. When class attendance is tracked on paper, you never actually analyze it.
Clerkcat simplifies all of this with a tablet-based check-in that members actually enjoy using. A quick tap of their name and they're through—faster than fumbling for a key fob or waiting for a barcode scan. The interface is friendly and modern, setting the right tone for their workout.
For guest passes and trial visits, Clerkcat captures what you need for follow-up: name, email, phone number, how they heard about you. This isn't just administrative busywork—it's your sales pipeline. Those trial visitors represent potential members, but only if you follow up while they're still excited about getting fit.
The analytics show you things you probably suspected but couldn't prove. Which hours are actually busiest? (Probably 5-7pm, but now you know exactly when the peak hits.) Which days are slowest? (Use that data to run promotions or adjust hours.) Which group fitness classes are consistently full, and which ones should be rescheduled or retired?
Member usage patterns reveal who's at risk of canceling. Someone who came four times a week in January and twice total in March is probably not renewing. With Clerkcat, you can spot this trend and reach out before they cancel—maybe offer a personal training session or ask how you can help them stay on track.
The system works for boutique studios and large fitness centers alike. No special hardware beyond a tablet, no complex setup, no IT support required.
These are the challenges we hear about from gyms every day.
Barcode scanners that don't read properly, key fobs members forget at home, front desk bottlenecks during rush hour. The first interaction members have with your gym every visit shouldn't be frustrating.
Someone uses a guest pass, seems interested, and you never hear from them again. You collected their info on paper somewhere, maybe. By the time anyone follows up—if they do—the lead is cold.
A member who used to come regularly stops showing up. You find out when they call to cancel, and by then it's too late. Earlier intervention might have saved the membership.
You think the 6am class is popular and the 4pm slot is dead, but you've never verified it with real numbers. Staffing and scheduling decisions are based on impressions, not data.
See exactly when your facility is busiest, which members are most active, and where your guest-to-member conversion could improve.
Get guest pass visitor information automatically and follow up while they're still motivated. Track conversion rates over time.
Know which classes are thriving and which need attention. Make scheduling decisions based on real attendance data.
Stop being the bottleneck during busy hours. Let members check themselves in quickly while you focus on helping people who need it.
Quick, self-service check-in for members. Track visit frequency and identify your most active members.
Handle trial visits and guest passes. Collect contact information for follow-up sales.
Understand when your facility is busiest. Use data to optimize staffing and manage capacity.
Track attendance for group fitness classes. See which classes are most popular.
Customize your check-in form with fields that matter to your gym. Here are some examples:
One plan, everything included. No hidden fees.