Support & Help

Any device with a modern web browser works — iPads, Android tablets, or even a mounted laptop. We recommend iPads for the best experience, but there's no special app to install.

Yes! Visitors can check out using the same kiosk. You can also enable auto check-out to automatically sign out visitors after a set time.

Absolutely. All data is encrypted in transit and at rest. We're GDPR-friendly and you can configure data retention policies to automatically delete old records.

Yes, you can add custom fields to collect any information you need — company name, badge number, reason for visit, or anything else.

When a visitor checks in and selects a host, that person receives an email notification instantly. You can customize the notification template and add multiple notification methods.

Yes! Each location can have unlimited kiosks. This is perfect for buildings with multiple entrances or high-traffic areas that need additional check-in points.

Yes! You get a 14-day free trial with all features included. No credit card required to start.

Yes, you can export your visitor data to CSV at any time. This is useful for compliance reporting, analytics, or migrating to other systems.

We offer priority support for all our customers via email. If you cannot find the answer to one of your questions send an email to [email protected]. Expect to receive a response within a few hours during business days.

Yes! You can invite unlimited team members to your organization. Each team member can access the dashboard, manage visitors, and receive host notifications. You control permissions for each member.